CLICK & COLLECT
What is Click & Collect?
Click & Collect is a free online delivery option where you can easily collect accessories and small items in-store. Our Flagship Store, Sheikh Zayed Road (Exit 47, Safa Park) P.O. Box 282425, Dubai, United Arab Emirates currently accepts Click & Collect orders. Please visit our store page to find your nearest location.
What products are eligible for Click & Collect?
Click & Collect is available for all non-heavy items. Please review the Delivery & Returns information on the individual product detail pages for confirmation of eligibility.
How does Click & Collect work?
If your order qualifies for Click & Collect, you’ll see this option in the delivery details section of the checkout process - you just need to select your nearest shop for pick-up.
What happens if I don’t pick up my order?
Your order will be kept for 5 days at the selected shop for your collection. We will give you a call as a reminder. In case you cannot pick up within 5 days, please email us at firstname.lastname@example.org to have your order delivered - additional charges may apply.
Where do I collect my order from?
Simply go to your selected Indigo Living store once you have received our confirmation that your order is ready. Any of our team will be happy to assist you with collection. Please ensure that you have your order confirmation as proof of purchase.
Can someone else collect my order?
Yes, they just need to bring your order confirmation email with them as proof of purchase.
How do I return Click & Collect items?
Please view our Returns Policy.
When will I be able to collect my order?
The collection tables below explain when your order will be available for collection depending on the shop you select. We’ll also contact you to confirm when it has arrived.
(Sheikh Zayed Road )
|Dubai - Living & Kids Flagship Store|
Sheikh Zayed Road (Exit 47, Safa Park)
P.O. Box 282425,
Dubai, United Arab Emirates
|Order on||Before noon and collect between 4pm - 10pm on…||After noon and collect between 4pm - 10pm on…|