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Welcome to INDIGO ASPIRE
where members can enjoy exclusive benefits, discounts, rewards and privileges.
UNLOCK YOUR REWARDS
ASPIRE REWARDS AND BENEFITS
|YEAR ROUND DISCOUNT||5%||8%||12%|
|UPGRADE CASH COUPONS*||$600||$1,200||$2,100|
|BONUS CASH COUPONS**||✖||$1,800||$3,900|
|ANNIVERSARY CASH COUPON||✔||✔||✔|
|EXCLUSIVE WORKSHOP & EVENT INVITES||✔||✔||✔|
|FREE GIFT WRAPPING||✔||✔||✔|
|EXCLUSIVE PRE SALE ACCESS||✖||✔||✔|
|FREE DESIGN STUDIO SERVICES||1 hour in-store||2-hours in-store||2-hour home visit|
|FREE HOME STYLING SERVICE||✖||✖||✔|
|ACCESS TO PARTNER PROMOTIONS, DISCOUNTS & PRIVILEGES||✖||✔||✔|
|FREE ONLINE DELIVERY||✖||✔||✔|
|FREE STORE DELIVERY||✖||✖||✔|
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HOW TO BECOME AN INDIGO VIP
|ENTRY LEVEL||Spend $15,000 within 1 year||Spend $38,000 within 1 year||Spend $75,000 within 1 year|
|SPEND REQUIRED TO RETAIN TIER||$5,000||$9,000||$15,000|
|EXPIRY DATE||1 Year||1 Year||1 Year|
Customers who spend $15,000 at any Indigo Living store or online over the course of 1 year will be entitled to join our Advantage Program which will be valid for 1 year. In order to retain your status as an Advantage member, a spend of $5,000 in the subsequent year(s) will be required. If the subsequent $5,000 spend is not attained in the expiry year, customers will forfeit their Advantage status and privileges. If an Advantage member accumulates a total spend of $38,000 or more they will be invited to become an Inspired VIP member and subsequently enjoy the benefits and rewards associated with the Inspired membership. terms and conditions of the Inspired tier will then apply to retain membership).
Customers who accumulate a spend of $38,000 within 1 year will be invited to join our Inspired VIP tier. Rewards and benefits can be enjoyed for up to 1 year. In order to retain Indigo’s Inspired VIP status, a spend of $9,000 in the following year(s) will be required. If the $9,000 spend is not attained in the expiry year, customers will automatically move into the Advantage membership tier. For customers in the Advantage tier who attain a spend of $75,000 or more, they will achieve Prestige VIP status and enjoy the benefits and rewards granted to that tier.
Customers who spend $75,000 or above at Indigo within 1 year will be invited to become a Prestige VIP member for a period of 1 year. To retain the Prestige status, customers will be required to accumulate a spend of $15,000 in the following year(s). If the $15,000 spend is not achieved to retain Prestige status, customers will automatically move to the Inspired VIP tier and can continue to enjoy Inspired VIP benefits and rewards (terms and conditions of the Inspired tier will then apply to retain membership).
For all Indigo VIP members, the ‘membership tier year’ begins at the date that they attain the tier level and does not run the calendar year of January to December. For example, if a member achieves Inspired membership on the 16th November, 2019 they will be an Inspired member until 16th November, 2020 and will have that year to acquire the $9,000 spend to retain and continue their Inspired membership into 2021.
INDIGO ASPIRE GLOSSARY AND TERMS & CONDITIONS
YEAR ROUND DISCOUNT as an Indigo VIP member you will be entitled to a year round discount based o your tier. Advantage members can enjoy 5% off, Inspired 8% off and Prestige a 12% off discount. Discounts are not applicable to sales items, consignment or custom made items.
UPGRADE CASH COUPONS* Upgrade Cash Coupons are applicable when an Indigo VIP member moves up to the next tier. Such as, an Advantage member becomes an Inspired member or an Inspired member becomes a Prestige member.
BONUS CASH COUPONS Bonus Cash Coupons are applicable to when a one-off Indigo purchase entitles you to automatically join directly into either the Inspired ($38,000 or more) or Prestige ($75,000 or more) VIP tier without the need to upgrade.
BIRTHDAY DISCOUNT VIPs in the Advantage, Inspired and Prestige tier are entitled to a birthday discount of 20% off to spend throughout the month of their birthday
VIP MEMBER ANNIVERSARY COUPON Upon retaining your status as either an Advantage, Inspired or Prestige VIP member you will receive an anniversary gift and cash coupon of $800 (which can be used when you spend $1500 (net) or over on your next Indigo purchase) .
WORKSHOP & EVENT INVITES Advantage, Inspired and Prestige VIPs will receive invites to exclusive workshops and events hosted by Indigo Living.
FREE GIFT WRAPPING Advantage, Inspired and Prestige VIPs are entitled to Indigo’s gift wrapping service at no extra cost
EXCLUSIVE PRE SALE IN-STORE AND ONLINE ACCESS Advantage, Inspired and Prestige VIPs will receive early bird access to sales both online and in-store
COMPLIMENTARY DESIGN STUDIO SERVICES Advantage, Inspired and Prestige VIPs will be able to enjoy our Indigo Design Studio’s professional interior design and styling services. Advantage members can enjoy a free 1 hour consultation in-store, Advantage members can enjoy a 2 hour consultation in-store and our Prestige members are entitled to a 2 hour consultation in the comfort of their own home. This reward is members is provided for a onetime use only upon entry into any new VIP tier. Design studio consultations need to be made via appointment by emailing [email protected] and citing your member status.
FREE HOME STYLING SERVICE Prestige VIPs are entitled to a 2 hour, free home visit by one of our professional interior stylists who will come to your home and spend time to help style and place home accessories.
PARTNER PROMOTIONS, DISCOUNTS & PRIVILEGES Inspired and Prestige VIPs will be entitled to various partner promotions and privileges from time to time.
FREE ONLINE DELIVERY Inspired and Prestige VIPS will be entitled to a one-time free online delivery. Inspired members will receive free delivery upon accumulation of $50,000 spending within the year and new Prestige members will automatically be entitled to a one-time free delivery.
FREE IN-STORE DELIVERY new Prestige members will automatically be entitled to a one-time free delivery with their store purchase.
PERSONAL CONCIERGE Prestige VIPS can enjoy a personal concierge to help with advice, shopping and pulling together the latest trends and looks for them.
TERMS AND CONDITIONS
CASH COUPONS :
- Only one cash coupon can be used on each transaction, it cannot be used with other cash coupon
- Cash coupons cannot be redeemed for cash
- Cash coupons can only be used in Indigo Living Hong Kong stores
- Cash coupons are valid for one-time purchase in store and should be presented upon check out
- Cash coupons will become invalid as per the expiry date on the coupon and will not be reissued
- Cash coupons cannot be redeemed for services. i e delivery, disposal and staircase charges etc
- Cash coupons cannot be redeemed for sale items, gift vouchers, consignment and custom made items
- Cash coupons cannot be used in conjunction with other Indigo Living discounts or promotions
- In event of any dispute, Indigo Living reserves the right of final decisions
BIRTHDAY GIFT & DISCOUNT
- The birthday gift can only be redeemed at Indigo Living Hong Kong stores only
- The birthday gift must be redeemed during the member’s birthday month
- The Birthday discount is valid during the member’s birthday month only
- The birthday discount cannot be used in conjunction with other Indigo Living discounts and promotions
- Proof of birthday SMS/EDM should be shown to sales staff before payment
- In the event of any dispute, Indigo Living reserves the right of final decisions
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