Welcome to the INDIGO CLUB
where members can enjoy exclusive benefits, discounts, rewards and privileges.
UNLOCK YOUR REWARDS
ASPIRE REWARDS AND BENEFITS
|YEAR ROUND DISCOUNT||5%||8%||10%|
|UPGRADE CASH COUPONS*||$900||$1,800||$4,800|
|EXCLUSIVE WORKSHOP & EVENT INVITES||✔||✔||✔|
|FREE GIFT WRAPPING||✔||✔||✔|
|EXCLUSIVE PRE SALE ACCESS||✖||✔||✔|
|FREE DESIGN STUDIO SERVICES||1 hour in-store||2-hours in-store||2-hour home visit|
|FREE HOME STYLING SERVICE||✖||✖||✔|
|ACCESS TO PARTNER PROMOTIONS, DISCOUNTS & PRIVILEGES||✖||✔||✔|
|FREE ONLINE DELIVERY||✖||✔||✔|
|FREE STORE DELIVERY||✖||✔||✔|
Already a Indigo Club Member? LOGIN to manage your account.
HOW TO BECOME AN INDIGO VIP
(The NEW Indigo VIP Program will be effective and replace the old program as of the 8th February 2021)
|ENTRY LEVEL||Spend $15,000 within 1 year||Spend $38,000 within 1 year||Spend $75,000 within 1 year|
|SPEND REQUIRED TO RETAIN TIER||$5,000||$9,000||$15,000|
|EXPIRY DATE||1 Year||1 Year||2 Year|
Customers who spend $15,000 at any Indigo Living store or online over the course of 1 year will be entitled to join our Silver Program which will be valid for 1 year. In order to retain your status as a Silver member, a spend of $5,000 in the subsequent year(s) will be required. If the subsequent $5,000 spend is not attained in the expiry year, customers will forfeit their Silver status and privileges. If a Silver member accumulates a total spend of $38,000 or more they will be invited to become an Gold VIP member and subsequently enjoy the benefits and rewards associated with the Gold membership. terms and conditions of the Gold tier will then apply to retain membership).
Customers who accumulate a spend of $38,000 within 1 year will be invited to join our Gold VIP tier. Rewards and benefits can be enjoyed for up to 1 year. In order to retain Indigo’s Gold VIP status, a spend of $9,000 in the following year(s) will be required. If the $9,000 spend is not attained in the expiry year, customers will automatically move into the Silver membership tier. For customers in the Silver tier who attain a spend of $75,000 or more, they will achieve Platinum VIP status and enjoy the benefits and rewards granted to that tier.
Customers who spend $75,000 or above at Indigo within 1 year will be invited to become a Platinum VIP member for a period of 2 years. To retain the Platinum status, customers will be required to accumulate a spend of $15,000 in the following year(s). If the $15,000 spend is not achieved to retain Platinum status, customers will automatically move to the Gold VIP tier and can continue to enjoy Gold VIP benefits and rewards (terms and conditions of the Gold tier will then apply to retain membership).
For all Indigo VIP members, the ‘membership tier year’ begins at the date that they attain the tier level and does not run the calendar year of January to December. For example, if a member achieves Silver membership on the 16th November, 2021 they will be a Silver member until 16th November, 2022 and will have that year to acquire the $5,000 spend to retain and continue their Silver membership into 2023.
INDIGO ASPIRE GLOSSARY AND TERMS & CONDITIONS
YEAR ROUND DISCOUNT as an Indigo VIP member you will be entitled to a year-round discount based on your tier. Silver members can enjoy 5% off, Gold 8% off, and Platinum a 10% off discount. Discounts are not applicable to sales items, consignment, gift vouchers, service charges or custom made items.
UPGRADE CASH COUPONS* Upgrade Cash Coupons are applicable when an Indigo VIP member moves up to the next tier. Such as, a Silver member becomes a Gold member or a Gold member becomes a Platinum member.
BIRTHDAY DISCOUNT VIPs in the Silver , Gold, and Platinum tier are entitled to a additional discount off to spend throughout the month of their birthday
VIP MEMBER ANNIVERSARY GIFT Upon retaining your status as either a Silver, Gold or Platinum VIP member you will receive an anniversary gift which can be redeemed at our Indigo store
WORKSHOP & EVENT INVITES Silver, Gold, and Platinum VIPs will receive invites to exclusive workshops and events hosted by Indigo Living.
FREE GIFT WRAPPING Silver, Gold, and Platinum VIPs are entitled to Indigo’s gift wrapping service at no extra cost
EXCLUSIVE PRE SALE IN-STORE AND ONLINE ACCESS Gold, and Platinum VIPs will receive early bird access to sales both online and in-store
COMPLIMENTARY DESIGN STUDIO SERVICES Silver, Gold, and Platinum VIPs will be able to enjoy our Indigo Design Studio’s professional interior design and styling services. Silver members can enjoy a free 1-hour consultation in-store, Silver members can enjoy a 2-hour consultation in-store and our Platinum members are entitled to a 2-hour consultation in the comfort of their own home. This reward for members are provided for one-time use only upon entry into any new VIP tier. Design studio consultations need to be made via appointment by emailing email@example.com and citing your member status.
FREE HOME STYLING SERVICE Platinum VIPs are entitled to a 2 hour, free home visit by one of our professional interior stylists who will come to your home and spend time to help style and place home accessories.
PARTNER PROMOTIONS, DISCOUNTS & PRIVILEGES Gold and Platinum VIPs will be entitled to various partner promotions and privileges from time to time.
FREE ONLINE & IN-STORE DELIVERY Gold and Platinum VIPS will be entitled to a one-time free delivery.
PERSONAL CONCIERGE Platinum VIPS can enjoy a personal concierge to help with advice, shopping, and pulling together the latest trends and looks for them.
TERMS AND CONDITIONS
CASH COUPONS :
- Only one cash coupon can be used on each transaction, it cannot be used with other cash coupons
- Cash coupons cannot be redeemed for cash
- Cash coupons can only be used in Indigo Living Hong Kong stores
- Cash coupons are valid for one-time purchase in-store and should be presented upon check out
- Cash coupons will become invalid as per the expiry date on the coupon and will not be reissued
- Cash coupons cannot be redeemed for services. i e delivery, disposal and staircase charges, etc
- Cash coupons cannot be redeemed for sale items, gift vouchers, consignment, and custom made items
- Cash coupons cannot be used in conjunction with other Indigo Living discounts or promotions
- In event of any dispute, Indigo Living reserves the right of final decisions
BIRTHDAY GIFT & DISCOUNT
- The birthday gift can only be redeemed at Indigo Living Hong Kong stores only
- The birthday gift must be redeemed during the member’s birthday month
- The Birthday discount is valid during the member’s birthday month only
- The birthday discount cannot be used in conjunction with other Indigo Living discounts and promotions
- Proof of birthday SMS/EDM should be shown to sales staff before payment
- In the event of any dispute, Indigo Living reserves the right of final decisions
Already a Indigo Club Member? LOGIN to manage your account.