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Click & Collect

What is Click & Collect?
Click & Collect is a free online delivery option where you can easily collect accessories and small items in-store. All our stores accept Click & Collect orders. However, if the items are heavy or bulky, you would not be able to choose the option of 'Click & Collect' when checking out. Please visit our store page to find your nearest location.

*Order before noon Monday to Saturday and collect in-store within 3 – 5 working days. If you want to pick up the orders as soon as possible, please contact us at onlinehk@indigo-living.com. Our Online colleagues will try to assist you. 

What products are eligible for Click & Collect?
Click & Collect is available for all non-heavy items. Please review the Delivery & Returns information on the individual product detail pages for confirmation of eligibility.


How does Click & Collect work?
If your order qualifies for Click & Collect, you’ll see this option in the delivery details section of the checkout process - you just need to select your nearest shop for pick-up.


What happens if I don’t pick up my order?
Your order will be kept for 5 days at the selected shop for your collection. We will give you a call as a reminder. In case you cannot pick up within 5 days, please email us at onlinehk@indigo-living.com to have your order delivered - additional charges may apply.


Where do I collect my order from?
Simply go to your selected Indigo Living store once you have received our confirmation that your order is ready. Any of our team will be happy to assist you with collection. Please ensure that you have your order confirmation as proof of purchase.


Can someone else collect my order?
Yes, they just need to bring your order confirmation email with them as proof of purchase.


How do I return Click & Collect items?
Please view our Returns Policy.


When will I be able to collect my order?
We will send you an email once your order has arrived in-store and is ready for collection. Please do not go to the store for collection until you have received our email as your order may still be under preparation.

 

Hong Kong S.A.R, China

Flagship store
(Horizon Plaza)

Horizon Plaza - Living & Kids Flagship Store

6/F Horizon Plaza,
2 Lee Wing Street, Ap Lei Chau

Tel: (852) 2555 0540

Open Monday - Friday: 11am - 7pm

Saturday, Sunday and public holiday:

10am - 7pm

Order onBefore noon and collect between 11am - 6pm on…After noon and collect between 11am - 6pm on…
Monday Thursday Thursday
Tuesday Thursday Thursday
Wednesday Thursday Monday
Thursday Monday Monday
Friday Monday Monday
Saturday Monday Thursday

Cyberport Store 
(Cyberport Arcade)

Cyberport - Living & Kids Store

Shop 316, Level 3, The Arcade,
100 Cyberport Road

Tel: (852) 2989 6557

Open Monday - Friday: 11am - 6pm

Saturday, Sunday and public holiday:

10am - 7pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Thursday Thursday
Tuesday Thursday Thursday
Wednesday Thursday Monday
Thursday Monday Monday
Friday Monday Monday
Saturday Monday Thursday

Central Store 
(Landmark Prince's)

Central – Living Store

221-224  Landmark Prince's, 10 Chater Road, Central


Tel: (852) 2801 5512

Open Monday - Friday: 10am - 7pm

Saturday, Sunday and public holiday:

11:30am - 6:30pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Tuesday Friday
Tuesday Friday Friday
Wednesday Friday Friday
Thursday Friday Tuesday
Friday Tuesday Tuesday
Saturday Tuesday Tuesday

Mid-Levels Store
(Mid-Levels)

Mid-Levels - Living & Kids Store

SHOP B2, G/F, 63-69 Caine Road,  Mid-Levels


Tel: (852) 2317 0368 

Open Monday - Friday: 12am - 7pm

Saturday, Sunday and public holiday:

10am - 7pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Tuesday Next Tuesday
Tuesday Next Tuesday Next Tuesday
Wednesday Tuesday Tuesday
Thursday Tuesday Tuesday
Friday Tuesday Tuesday
Saturday Tuesday Tuesday

Repluse Bay Store 
(Repluse Bay)

Repulse Bay - Living & Kids Store

G111-112, The Repulse Bay, 109 Repulse Bay Road


Tel: (852) 2592 8721

Open Monday - Friday: 11am - 6pm

Saturday, Sunday and public holiday:

10am - 7pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Friday Friday
Tuesday Friday Friday
Wednesday Friday Friday
Thursday Friday Next Friday
Friday Next Friday Next Friday
Saturday Friday Friday

Sha Tin Store
(Home Square)

Sha Tin – Living Store

SHOP 207, Level 2, Home Square, Sha Tin


Tel: (852) 2634 1618 

Open Monday - Friday: 11am - 8pm

Saturday, Sunday and public holiday:

11am - 9pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Tuesday Friday
Tuesday Friday Friday
Wednesday Friday Friday
Thursday Friday Tuesday
Friday Tuesday Tuesday
Saturday Tuesday Tuesday

Yuen Long Store 
(YohoMall)

Yuen Long Living & Kids Store

Shop No. 2001, Level 2, YOHO MALL I, Yuen Long New Territories


Tel: (852) 2388 6132 

Open Monday - Friday: 12pm - 8pm

Saturday, Sunday and public holiday:

11am - 9pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Tuesday Friday
Tuesday Friday Friday
Wednesday Friday Friday
Thursday Friday Tuesday
Friday Tuesday Tuesday
Saturday Tuesday Tuesday

Contact us

Hong Kong S.A.R & Macau S.A.R (Asia)

852 2323 6560 (Phone)
852 5525 0776 (WhatsApp)
customerservicehk@indigo-living.com

 

Dubai (Middle East)

+971 4 339 7705
onlineuae@indigo-living.com

 

Shanghai (China Headquarters)

+86 21 6475 6587
onlinecn@indigo-living.com

SERVICES CONTACT DETAILS