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TERMS OF USE

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the indigo-living.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the indigo-living.com Web site.

Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Indigo Living. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Indigo. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content
Indigo has taken every care in the preparation of the content of this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Indigo disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Indigo shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer
Indigo makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Indigo shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Indigo shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Delivery Charges
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded.

Links to Other Websites
We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Indigo cannot accept any liability in respect of the use of these websites.

Other Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside Hong Kong S.A.R.
Indigo makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Deisgn Packages Terms & Conditions

IN-STORE DESIGN CONSULTATION

• You will receive a complete Product List ( ‘Bill of Quantities’) with the proposed furniture selections, including pricing, sizes and photos of items within 3 – 7 working days after your initial design consultation

• Revisions to the Product List are permitted

• The In-Store design consultation is limited to a maximum of 1 hour. Additional hours or further in-store appointments will be charged on an hourly basis of $1,000HKD per hour. For In-home Design Consultations, please refer to our In-home Design Package.

• Upon receipt of the Product List confirmation, Indigo staff will reserve your quoted items for a period of no longer than 7 working days, upon which a deposit must be paid to secure your items.

• Confirmed Indigo stock based on the Product List can be held for up to 1 calendar month once a 50% non-refundable, a deposit has been paid

• Upon receipt of full payment, Indigo goods will be delivered as per the agreed schedule

IN-HOME DESIGN CONSULTATION

• You (“The Client” ) will receive a complete Product List ( ‘Bill of Quantities’) with the proposed furniture selections, including pricing, sizes and photos of items within 2-4 working days after your initial design consultation

• The In-Home Design consultation service should be paid 100% in full prior to the consultation

• The In-Home design consultation is charged at $2,000 (which is inclusive of the Interior Decorator’s transportation costs) and is limited to a maximum of 2 hours and a 1-hour optional personalized showroom tour. Additional hours will be charged thereafter on an hourly basis of $1,000HKD per hour.

• To receive the $2,000 rebate on the initial design consultation payment confirmation of the Product List must be made within 20 working days of receipt and the final purchase order should meet or exceed the sum of $50,000HKD

• Revisions to the Product List are permitted

• Upon receipt of the Product List confirmation, Indigo staff will reserve your quoted items for a period of no longer than 7 working days, upon which a deposit must be paid to secure your items.

• Confirmed Indigo stock based on the Product List can be held for up to 1 calendar month once a 50% non-refundable, the deposit has been paid

• Upon receipt of full payment, Indigo goods will be delivered as per the agreed schedule

ONLINE DESIGN CONSULTATION

• You (“The Client” ) will receive a complete a design plan that includes: a Product List ( ‘Bill of Quantities’) with the proposed furniture selections ( inclusive of pricing, sizes and photos of items), a 2D layout and 3D visualisation per room.

• The design plan will be sent to the client within 10 working days after full payment has been made and all information has been provided by the client to Indigo.

• The cost of the Online design package is charged at a rate of $1200 per room. Please note the Living Room and Dining Room are considered to be 2 separate rooms if the complete gross sq ft of the home is over 1000 sq.ft

• The Indigo Decorator or Stylist’s Design Consult will be carried out strictly through e-mail, WhatsApp messenger service or wechat messenger service only. This is exclusive of phone calls, whatsapp voice call or we chat calls.

• For an in-store, home visit consult or phone call communication with an Indigo Interior Decorator or Stylist, please refer to the In-Store Design Package or In-Home design Package.

• The Online Design Package is inclusive of up to a maximum of 1 revision of the 2D Layout and 3D visualisation per room. Additional revisions thereafter will be charged at a rate of $1,000 and is inclusive of both a revised 2D Layout and 3D Visualisation

• The Client can request revisions of the Product List at no extra charge

• Upon receipt of the Product List and Design Plan confirmation, Indigo staff will reserve your quoted items for a period of no longer than 7 days , upon which a deposit must be paid to secure

• Confirmed Indigo stock based on the Product List can be held for up to 1 calendar month once a 50% non-refundable, deposit has been paid

• Upon receipt of full payment, Indigo goods will be delivered as per the agreed schedule

This Web site is operated by Indigo Living Limited. All inquiries may be directed to:

Indigo Living Limited

Units 1202 - 1204, Level 12, 100 Cyberport Road, Hong Kong, Hong Kong S.A.R

+852 2552 3500

+852 2552 3505

info@indigo-living.com