This website requires cookies to provide all of its features. By using our website, you agree to our use of cookies - Learn more - Hide this message

DESIGN QUESTIONS, FREQUENTLY ASKED QUESTIONS

STYLED FOR LIFE

1. Do you do home consultations?

Absolutely! We offer 3 Design Packages that include home consultations and home visits: Our In-home Design Consultation Package, Interior Decoration Package and Interior Design & Renovation Package.

For those who select our free In-Store Design Consultation Package or Online Design Consultation Package, you can send us photos of your home or room along with the room measurements and we can also help put together a look that will work for you.

2. Will someone come to my place to measure my home?

Yes, we do, as part of our In-home Design Consultation Package, Interior Decoration Package and Interior Design & Renovation Package.

For those who select our free In-Store Design Consultation Package or Online Design Consultation Package, you can send us photos of your home or room along with the room measurements and we can also help put together a look that will work for you.

3. How long will it take to get my design proposal?

Design Packages



PackageDurationWhat You’ll Receive
In-Store Design Consultation 2- 4 working days Product List
In-Home Design Consultation 2- 4 working days Product List
Online Design Consultation 2 weeks or less

Product List

2D layout

3D Visualisation

Interior Decoration 3 weeks or less

Product List

Moodboard

2D layout

3D Visualisation

Interior Design & Renovation* 3 weeks or less

Product List

Moodboard

2D layout

3D Visualisation

3D Rendering Elevation Drawings (if required)

Our Design Team ensure quality and efficiency and will send your Design Proposal as soon as they can. Below are some guidelines on when you can expect your Design Proposal based on  your Design Package.

 


*only available in Dubai and Shanghai and what you will receive will be dependent on the initial consultation with your Interior Designer 

4. Do you do Interior Renovatio5 or construction work?

We offer Interior Renovation and construction work in Dubai and Shanghai as part of our Interior Design & Renovation Package for both individuals and corporate clients. This service is not currently available in Hong Kong to individuals but is available to corporate clients and multi-nationals. For more information on Interior Renovation projects for Hong Kong, please contact [email protected] 

5. Do you do home visits and co4sultations on projects outside of Dubai and Shanghai?

We are able to work on your project even if you live outside of Dubai or Shanghai. There are additional transportation costs involved for this and can be discussed further with you in the free 1-hour In-Store Design Consultation.

6. Where does your furniture come from?

Our beautiful selection of furniture and designer furniture comes from Vietnam, Malaysia, India and China. Each piece is expertly checked by our experienced team of buyers and quality control team to ensure quality and durability.

7. What is the process of the design service?

Each Design Package has a slightly different process based on what you need. It all begins with deciding on the Design Package best suits you. Not sure? Book a free 1-hour, in-store appointment with us or contact us

    • DISCUSS

Book an appointment to be held in-store, online or in the comfort of your own home and our designers will discuss your ideas, timeline and what Design Package would work best for you.

    • DESIGN

Our team will come back to you with a portfolio of suggestions that will help you achieve what you’re looking for.  

    • DELIVER

Upon delivery of your dream interior our stylists will be there to help ensure everything is set-up and placed perfectly.

    8. Do you do bespoke customised furniture?

    Yes. We offer customised furniture as part of our Interior Decoration and Interior Design & Renovation packages.

    9. Can you incorporate our existing furniture items into your design proposal?

    We can incorporate existing furniture items in to your 2D layouts for the Online Design Consultation, Interior Decoration and Interior Design & Renovation packages to help show you where items can be placed in relation to one another.

    10. Do you provide soft furnishings such as wallpaper, paints and curtains?

    We have a selection of options for paints, wallpapers and curtains for you to choose from as part of our Interior Decoration and Interior Design & Renovation packages

    11. Can you procure items from different store/brand?

    This is totally possible and is available as part of our Interior Decoration and Interior Design & Renovation packages.

    12. Are Indigo Living products customisable?

    Currently, we only offer custom made rugs. We do offer size options for some products, as well as modular sofas such as the Genoa, Basel and Mac sofa collections. We can arrange customised, bespoke items for you, as part of our Interior Decoration and Interior Design & Renovation packages.

    13. Can someone come to style my home?

    An Interior Decorator or Stylist will come to your home to oversee the set-up and styling, as part of our Interior Decoration and Interior Design & Renovation packages as a complimentary service upon purchase of $50,000 of Indigo product.  This service can also be requested separately with costs starting from $5000 for half a day and $10,000 for a full day

    Steps to Design Studio