Shopping the Site
Register to become a member of Indigo
There are many benefits to create an account to become a member of Indigo. As a member, you will receive updates on Exclusive discount, Special Promotions, New Products and Latest Trends. So simply click on ‘Register’ and fill in the address and create your own password now. Once your account is set up, you can log-in to the site to view your order history, your wish list and the cart contents which you have saved previously from any computer, smartphone or tablet.
Find your products
By hovering on the top button, click on the item category to locate which product category you are looking for. Or simply use our ‘Search’ function which locates on the right hand top corner to find the product you want. Same types of product in different collections will show on this page. You can then go to the product detail page by clicking the image of the product. More information, such as product information and delivery options of this product can be found on this page. You can add your items in the cart or put them to the wish list. The items added in the cart can be moved to the wish list and vice versa.
Process of check out
When you are ready to check out, click onto the icon of the cart. A summary of the order amount will appear, but delivery charge will not be included until going to ‘Check out’. Delivery charge will add on the order amount after your shipping address is filled in and the delivery option is chosen. You can check out as guest or use your log-in if you have an account registered with us before. If you check out as guest, you have to fill in the billing and shipping address, or else if you have an account already, enter your email address and password, then simply choose the address you had filled in before for delivery, or you can fill in a new shipping address or add as many shipping addresses as you wish in your dashboard. ‘NEXT’ will take you to the payment options. An order summary with the delivery charge will appear. After confirming the order items with the order amount, the shipping address and choose the payment method, you can ‘PLACE ORDER’ now. An order number will appear and you should receive an auto email from Indigo at the same time.
Gift box service (disable until the gift wrap function is ready)
We provide a premium gift box service on our website and in our stores. When you are purchasing from our website or one of our stores, Indigo will offer you our gift box for HK$50. Our gift box comes with a personalized message from you, or we can send it straight to you with the blank message card. Just tick the gift box option during checkout.
We offer few sizes of gift box and will choose the most appropriate size for your gift. If your gift order contains lots of items that might require more than one gift box, our customer service will contact you after your order is placed, and the amount of gift box will be charged accordingly.
Only the items with the gift box icon can be gift boxed. Some items are too big or fragile to be gift boxed, such as lamps, storage baskets, floor cushions, bean bags, wall décor and furniture. Finally, you may also request the gift box to be flat packed. Please contact our customer for this special arrangement.