Stair charges

Staircase charges are applied when carrying items either up, down, inside or outside your premise.

We climb stairs only if items can be carried through a stairwell. More than 8 steps counts as 1 floor with a maximum 20 steps per floor. The number of floors is calculated on the number of storeys in the building.

Carrying items more than 10 floors may require an outside delivery company and customers will be responsible for the additional charges incurred.

Please note our delivery team will not transport items up the outside of a building using ropes etc.

ItemCharges per floor per item
Stools, dining chairs, accessories, single mattresses Nil
Sofas, ottomans, benches, loungers, multiple/full/queen/king mattresses, etc. HKD70
Desks, bookcases, sideboards, cabinets, tables, kids storage units, etc. HKD70
Wall art, mirrors, rugs HKD70
L shaped sofas, bed frames HKD140
Kids Cabin Bed, Archie Bed and Mid-sleeper(with bookcase & desk) HKD140

**If the items cannot fit into the premise for any reason, staircase fees still apply for the service received.