Click & Collect

What is Click & Collect?
Click & Collect is a free online delivery option where you can easily collect accessories and small items in-store. Our Flagship Store in Horizon Plaza, our Prince's Building Shop as well as our Shatin and Cyberport stores currently accept Click & Collect orders. Please visit our store page to find your nearest location.

*Order before noon Monday to Friday and collect in-store within 3 – 5 working days.

What products are eligible for Click & Collect?
Click & Collect is available for all non-heavy items. Please review the Delivery & Returns information on the individual product detail pages for confirmation of eligibility.


How does Click & Collect work?
If your order qualifies for Click & Collect, you’ll see this option in the delivery details section of the checkout process - you just need to select your nearest shop for pick-up.


What happens if I don’t pick up my order?
Your order will be kept for 5 days at the selected shop for your collection. We will give you a call as a reminder. In case you cannot pick up within 5 days, please email us at onlinehk@indigo-living.com to have your order delivered - additional charges may apply.


Where do I collect my order from?
Simply go to your selected Indigo Living store once you have received our confirmation that your order is ready. Any of our team will be happy to assist you with collection. Please ensure that you have your order confirmation as proof of purchase.


Can someone else collect my order?
Yes, they just need to bring your order confirmation email with them as proof of purchase.


How do I return Click & Collect items?
Please view our Returns Policy.


When will I be able to collect my order?
We will send you an email once your order has arrived in-store and is ready for collection. Please do not go to the store for collection until you have received our email as your order may still be under preparation.

 

Hong Kong

Flagship store
(Horizon Plaza)

Horizon Plaza - Living & Kids Flagship Store

6/F Horizon Plaza,
2 Lee Wing Street, Ap Lei Chau

Tel: (852) 2555 0540

Open daily: 10am - 7pm
Order onBefore noon and collect between 11am - 6pm on…After noon and collect between 11am - 7pm on…
Monday Wednesday Friday
Tuesday Friday Monday
Wednesday Monday Wednesday
Thursday Monday Wednesday
Friday Wednesday Friday
Saturday Wednesday Friday

Cyberport Store 
(Cyberport Arcade)

Cyberport - Living & Kids Store

Shop 316, Level 3, The Arcade,
100 Cyberport Road

Tel: (852) 2989 6557

Open daily: 10am - 8pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Friday Monday
Tuesday Friday Monday
Wednesday Monday Wednesday
Thursday Monday Wednesday
Friday Wednesday Friday
Saturday Wednesday Friday

Shatin Store 
(HomeSquare)

Shatin - Living & Kids Store

Shop 206-207, Level 2, HomeSquare,
Shatin New Territories


Tel: (852) 2634 1618

Open daily: 11am - 9pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Thursday Saturday
Tuesday Saturday Tuesday
Wednesday Saturday Tuesday
Thursday Tuesday Thursday
Friday Tuesday Thursday
Saturday Thursday Saturday

Central Store 
(Landmark Prince's)

Central – Living Store

221-224  Landmark Prince's, 10 Chater Road, Central


Tel: (852) 2801 5512

Open daily: 10am - 7pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Friday Saturday
Tuesday Friday Saturday
Wednesday Saturday Tuesday
Thursday Tuesday Friday
Friday Tuesday Friday
Saturday Tuesday Friday

Repluse Bay Store 
(Repluse Bay)

Repulse Bay - Living & Kids Store

G111-112, The Repulse Bay, 109 Repulse Bay Road


Tel: (852) 2592 8721

Open daily: 10am - 7pm

Order onBefore noon and collect between 2pm - 6pm on…After noon and collect between 2pm - 6pm on…
Monday Thursday Saturday
Tuesday Saturday Tuesday
Wednesday Saturday Tuesday
Thursday Tuesday Thursday
Friday Tuesday Thursday
Saturday Thursday Saturday